When placing a custom order, we require that our customers pay a 50% down deposit and the remaining 50% upon completion. After finalizing the custom order, the down deposit is non-refundable. We can not accept returns or issue refunds for customized orders.
Items that we obtain from other manufacturers, such as our sofas, bedding and home decor, require full payment at the time of order. Again, we can not accept returns or issue refunds for customized orders.
All completion times on custom orders are estimates. Our goal is to provide you with a quality item...sometimes quality takes time!
We have made every effort to display as accurately as possible the colors of our products that appear on our website. However, as the actual colors you see will depend on your monitor, we cannot guarantee that your monitor's display of any color will be accurate.